Privacy Policy
On This Page
This Privacy Policy explains how we collect, use, and protect your information when you visit and make purchases from our website, Floradrops.
Information We Collect
We may collect the following types of information:
- Personal Information: including your name, phone number, billing and delivery address, and any information you provide when placing an order or contacting us
- Order Information: including products purchased, order details, delivery preferences, and order history
- Payment Information: payment details are processed securely through our payment provider, and we do not store full card information
- Usage Data: including IP address, browser type, pages visited, and time spent on the website
- Cookies and Tracking Technologies: used to improve user experience and analyze website performance
How We Use Your Information
We use your information to:
- Process and manage orders
- Arrange deliveries or local pickup
- Communicate with you regarding your order
- Provide customer support
- Improve our website and services
- Detect and prevent fraud or misuse
Payments
All payments are securely processed through Moneris.
- We do not store your full credit or debit card details
- Payment information is handled directly by Moneris according to their security standards and privacy practices
Order and Delivery Information
Your personal information may be used to:
- Deliver your order to the provided address
- Contact you or the recipient regarding delivery
- Arrange local pickup when selected
We may share necessary details with delivery providers to complete your order.
Cookies
We use cookies to:
- Remember user preferences
- Analyze website traffic
- Improve functionality
You can disable cookies through your browser settings.
Third-Party Services
We may use third-party services such as:
- Payment processors (Moneris)
- Delivery providers
- Website tools and plugins
These third parties may collect and process data according to their own privacy policies.
Data Storage and Security
We take reasonable measures to protect your information. However, no method of transmission over the Internet is completely secure.
Your data may be stored on secure servers provided by our hosting provider.
Data Retention
We retain personal information as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
Sharing Your Information
We do not sell or rent your personal data.
We may share your information:
- With trusted third parties required to operate our business (payment processors, delivery services)
- When required by law
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion
- Withdraw consent where applicable
Use of Website
By using our website, you agree to this Privacy Policy and our Terms and Conditions.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- Through our Contact Page: Contact Us
- Phone: (647) 761-9902